Contact page of BD doesnt work, more than 10 emails sent. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. 39. Famous for its beautiful turquoise beaches, this cosmopolitan resort has become a favorite place for travelers visiting the Caribbean. This is the version of our website addressed to speakers of English in the United States. We found our way to the BD Experience section and checked in. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Transfer from the airport to the hotel. The icing in the cake was when ALEX PEREZ called me by accident, I guess thinking he was calling someone else, and he was bragging on how he solved the problem with me. We got there, and no one was there to retrieve us. WestJet needs to find a different company to use. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. LIES LIES LIES. Corporate Offices in Mexico My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. Bonampak Mza 2. Transportation to Hyatt Zilara Cancun . I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We have the most horrible experience this morning with BD experience. Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. 7 Suitcase Price per vehicle Details From 24 USD LUXURY SERVICE Max. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. Well he walked away and said the car would be there shortly. Thanks! atencion.clientes@dufry.com . You should contact your travel agent for pickup time. This is the version of our website addressed to speakers of English in India. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. No reaction of BD. We have been using Best Day now for years to commute from airport to our hotel destination while travelling in Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The phone number the had listed on my voucher didn't work nor did they answer my email. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. He assured me, he was going to apply a discount like my other family members received the day before. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! We scheduled a transportation for a flight out. Lie #1. Flight changed to 6:50 on Thursday Jan 5. You should contact your travel agent for pickup time. And reserved a private car through them. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. So we ask some people they said go around the corner to BD experience. Meeting the driver was easy (they have their own booth), verifying my reservation was simple, and they got me to my hotel swiftly. Unpleasant. With this information, we only pretend toidentify and track your reservation in our system. Datos. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest!! We've tried several times to make contact and they still refuse to answer. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. It will be our pleasure to serve you. I feel they are dishonest. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Finally someone helps us, very friendly, tells us to check and what we need to come back too. Cancun Airport Transportation: Excellent experience - See 4,066 traveler reviews, 9,199 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Almost making fun of me. No car seat as requested either. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Taking safety measures. !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. De cancun a playa del carmen, es raza pequea denteo de su maleta. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Yes Best Day Tours was the same as BD. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. Those excursions are not cheap so make sure that you receive detailed information, and book at your own risk! After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. We called the company at 10:35 to see where the driver was. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. I am very grateful for the assistance of BD Experience on our recent trip to Playa Del Carmen. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Hilde Bec. About BD Experience BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Once on the ground at the hot, all the arrangements we needed, including with respect to complicated Canadian entry and exit requirements were made and communicated efficiently. We decided not to let this ruin our trip and would handle it later. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Dont use them. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. very nice right. What time will pick up be. 10. Our flight is at 6:30pm, they sent our pick up at 1:30pm. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. We sent them an email and still have not gotten a response. Cancun, Quintana Roo, Mexico. Terrible. VIEW RATES Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. They said we missed it. We were verbally told to be at the lobby for a 4:30 pickup. Total should have been $192. It is always a pleasure to assist you and we remain at your disposal. 15 tht of july , of course no reaction of this corrupt organisation ! This guy is not trustworthy. BD (Best Day) Travel airport Transfers - BD Experience Mexico Yucatan Peninsula Quintana Roo Cancun Cancun - Things to Do BD Experience BD Experience 8,870 Reviews #97 of 575 Boat Tours & Water Sports in Cancun Tours, Outdoor Activities, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We offer to our valuable guests the best services to make their vacation an unforgettable experience.

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