Sears Basic Protection Agreement

Welcome guarantees offer peace of mind when it comes to protecting appliances in your home. Sears Home Warranty plans offer more than 20 high-protection devices and systems. To see the comments and features of our home warranty companies, click below to read our guide. The termination of your warranty contract is a nightmare. You`re a disgrace and insult yourself on the phone. They never received the renewal letter that they said I was receiving. They continued to charge me each month after they terminated my plan twice, one month in advance. Calling customer service for warranty was a terrible experience. They tried to say that I had missed a payment three months earlier. That is not true, and my monthly statements confirm that. You don`t give a direct link to settling accounts, and you don`t let a superior talk. It`s unfortunate! The Sears Protection Agreement covers manufacturer errors, normal wear and cosmetic defects. With this agreement, customers benefit from unlimited warranty, not deductibles.

Plaintiffs Nina Greene and Gerald Greene allege that they entered into and paid for several device service agreements with Sears from 1994 to 2014, but that these agreements did not actually cover their products. The plaintiffs allege that Sears` defendants violated their agreements, conducted fraudulent business practices and were improperly enriched by selling „repair or replacement“ protection agreements for devices that Sears did not want to repair or replace. Can`t get sears to fix the refrigerator. The parts were purchased on „provision“ Caveat emptor- I will NEVER buy another Sears product. My master`s contract expires on 3.11.2020. Unfortunately, I went through chemo 5 years ago and my fridge went out. I had to leave with Sears for availability and delivery. Never again! I replaced the 2x ice. The freezer went out once. And in August, my whole unit stopped cooling down. I spent over 25 hours waiting with them and three attempts at repairs it is currently working.

Tech, who came for the first time to replace the compressor. He told me that if the power was off for less than 30 minutes, I had to unplug it for 30 minutes to restart it. It`s true?!?! You must be crazy. I guess you have to move a fridge full of its cube hole to separate it, and then squeeze it back. NOPE did not arrive. You can`t tell me the fridge knows 10 minutes by 30 minutes.